Volkswagen Group establishes first technology innovation hub in North America

Volkswagen Group establishes f...

Volkswagen Group of America is establishing its first technical innovation hub in North America with the University of Tennessee (UT) at its Research Park on Cherokee Farm in Knoxville. “Work

Read More
Clarabridge overhauls CX platform for real-time customer data

Clarabridge overhauls CX platf...

The latest enhancements allow users to leverage real-time customer data, powering front-line responders with the insights to manage feedback and improve the customer experience Clarabridge, CX plat

Read More
Avaya brings Ava for a better customer experience

Avaya brings Ava for a better ...

Avaya Ava, a new AI architecture will include natural language processing, machine learning and innovative analytics, enables effortless customer engagement through social media and messaging platform

Read More